Contact PlayPop
Need help with a product, order, delivery or return? Email us or use the contact form on this page.
Customer support email: ccbob187@gmail.com
We aim to respond within 1–2 business days. Response times may be longer during public holidays or unusually busy periods.
For Order Enquiries
Please include:
• Your full name
• Your order number
• The email address used at checkout
• A clear description of your question or issue
• Relevant photographs if an item is damaged, faulty or incorrect
Please avoid sending several messages about the same enquiry, as this can make the case harder to follow.
Returns
Contact us before returning any product. Do not send a return to the business address, fulfilment address or address printed on the parcel unless our customer service team has authorised that address in writing.
Approved return instructions and the applicable return address will be provided after your request has been reviewed.
Business Information
Business name: Chengdu Haimo Future Trading Co., Ltd.
Business address: No. 299 Yinglong South 1st Road, Room 2408, Unit 1, Building 4, Chengdu, Sichuan 610041, China
Customer support email: ccbob187@gmail.com
The business address above is not automatically the return address.